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Shipping policy

🚚 Shipping & Delivery Policy – Foodies Adda

Last Updated: 12/03/2026

At Foodies Adda, we aim to deliver your favorite food quickly and efficiently. This Shipping & Delivery Policy outlines how orders are processed and delivered.

📍 Delivery Coverage

  • We currently deliver to selected locations where our partner restaurants operate
  • Availability of delivery depends on your location and restaurant serviceability

⏱️ Delivery Time

 

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  • Estimated delivery time is shown at the time of placing the order
  • Typical delivery time: 30–60 minutes (may vary)
  • Delivery time depends on:
    • Restaurant preparation time
    • Distance from restaurant
    • Traffic and weather conditions

💸 Delivery Charges

  • Delivery charges may vary based on:
    • Distance
    • Order value
    • Promotional offers
  • Applicable delivery fees will be displayed before checkout

🛒 Order Processing

  • Orders are processed once payment is successfully completed
  • The restaurant begins preparation after order confirmation
  • You will receive order status updates via app/website

📦 Order Tracking

  • You can track your order in real-time through our platform
  • Updates include:
    • Order confirmed
    • Food being prepared
    • Out for delivery
    • Delivered

❗ Delivery Issues

In case of any issues:

  • Delayed Delivery: Due to traffic, weather, or high demand
  • Failed Delivery: If:
    • Incorrect address provided
    • Customer is unavailable/unreachable

In such cases, refund eligibility will be handled as per our Refund Policy

🚫 Undeliverable Orders

Orders may be cancelled if:

  • Delivery location is not accessible
  • Customer does not respond to delivery attempts
  • Safety concerns for delivery personnel

📍 Address Responsibility

  • Customers must provide accurate delivery details
  • We are not responsible for failed deliveries due to incorrect information

⚠️ Important Notes

  • Delivery times are estimates and not guaranteed
  • External factors may cause delays beyond our control
  • Food quality and packaging are handled by the restaurant

📧 Contact Us

For delivery-related queries:

⚖️ Legal

This policy is governed by the laws of India.